Frequently Asked Questions
Everything you need to know about your Capezio dancewear and accessories.
How do I determine my correct size for dance shoes?
Dance shoe sizing often differs from street shoe sizes. We recommend consulting our detailed Size Guide located on each product page, which provides specific measurements for ballet, tap, and jazz shoes.
What is your return policy for performance apparel?
We accept returns within 30 days of purchase, provided the items are in original condition with tags attached. Please note that for hygiene reasons, tights and undergarments cannot be returned once the packaging is opened.
How long will it take for my order to ship?
Standard shipping typically takes 3-7 business days within the continental United States. Expedited shipping options are available at checkout if you need your gear for an upcoming performance.
Do you offer group discounts for dance studios or teams?
Yes, we offer a dedicated program for dance professionals and studio owners. Please visit our 'Studio Program' page to apply for bulk pricing and exclusive professional benefits.
How should I care for my leotards and tights?
To maintain the elasticity and longevity of your dancewear, we recommend hand washing in cold water with mild detergent and laying flat to dry. Avoid using bleach or fabric softeners.
Can I track my order once it has been placed?
Once your order ships, you will receive a confirmation email containing a tracking number. You can use this number on our website or the carrier's portal to monitor your delivery status.